CRM and ERP News

(Posted by Guest Blogger, and Voiceover Artiste, Ian Turvill.)

I've just posted another two interviews of speakers at the forthcoming InterACT Lisbon to our associated podcast site.  To get a sense of what's going to be happening at the event, and to learn about overall trends in the realm of Enterprise Decision Management, you should give these a quick listen.

The first interview is with Rachel Bell, of Fair Isaac's Analytic Science group.  Rachel will be presenting on the topic: "Building a Global Credit Risk Standard."  In this podcast, she introduces her session, which will look at the challenges that lenders have as they strive for a consistent way of measuring credit risk across multiple geographic markets.

At first sight, this topic may be less appealing to the readers of this blog who don't work in credit.  However, I think it is interesting simply from the point-of-view that Fair Isaac has been able to overcome the many challenges of using credit bureau data in different countries to create a consistent measurement of credit risk.  Anyone involved in applying predictive analytics in very different environments can learn from the approaches that Fair Isaac's analytics team applied in this instance.

The second interview is Dr. Robert Hecht-Nielsen, one of the grand statesmen of artificial intelligence.  Those readers of this blog who are particularly well versed in Enterprise Decision Management will know that Fair Isaac acquired HNC in 2002, and that HNC stood for: "Hecht-Nielsen Neurocomputing Corp."!

During the discussion, Dr. Hecht-Nielsen introduces his presentation at InterACT, which will survey recent accomplishments of his team’s "Chancellor Project" in areas such as conversational response generation and ultra-high-accuracy colloquial speech understanding. Dr. Hecht-Nielsen will also describe his team’s advancements in user-guided automated business document creation.

As in past InterACT presentations, this talk will give you a fascinating look at how the underlying technology works, and the far-reaching implications for business and society.  Dr. H-N is always a crowd pleaser!

To sign up to attend InterACT, please click here, and remember that James offered a special discount to blog readers late in 2006.

You can subscribe to the Decisions Podcast Feed at this URL.

Or download the files here:

Building a Global Credit Risk Standard (6:05min, 4.3MB, mp3)
Machine Intelligence Zooms Forward! (11:25 min, 8.0MB, mp3)

(Posted by Guest Blogger, and Quasi-James, Ian Turvill.)

I know that you all miss James's more detailed, regular postings while he has put himself into seclusion to finish off his great American novel.

So, in an effort to stave off the feelings of loneliness and rejection, I've just added a new recording to our associated podcast feed.  It features me interviewing James about his forthcoming presentation at Fair Isaac's InterACT Lisbon event: "The Smarter Decisions Conference."

James's session is entitled "How EDM Really Works" and is intended as an introduction to business-level decision makers to the principles and approaches of Enterprise Decision Management.

If you're going to be in Lisbon, then don't miss this session; if you're not already signed up, then perhaps this will be the impetus for you to go.  James offered a special discount to blog readers late in 2006.  To sign up to attend InterACT, please click here.

This podcast is the first of a series of interviews I've recorded to promote the event, and I shall post others once they've completed the post-production process.  (That's when they add the funky music.)

Download: Decisions Podcast #10: How EDM Really Works (10:10 min, 7:03MB, mp3)
You can also subscribe to the Podcast Feed with this URL.

Hopefully, you can download this onto your iPod before you go to bed this evening, and snuggle up listening to James between your ears knowing that everything is all right with the world.