Archive for the 'E-Commerce' Category

Holiday E-Commerce Recap: Rising Tide, but Some Leaky Ships

Tuesday, January 9th, 2007
With sales up more than 20 percent, more e-commerce outlets than ever before and relatively few high-profile snafus compared to previous years, the holiday season of 2006 might be seen as an unqualified success. A closer look, however, reveals both winners and losers in what was a blockbuster holiday shopping season overall. Some winners went with the bread-and-butter approach: providing top-notch customer service and making sure their Web sites were always up and running when customers came calling.

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Holiday Selling Tips to Increase Business

Monday, December 11th, 2006
For many online merchants, the holidays account for almost half their yearly sales. Small and medium-sized online merchants have a prime opportunity this gift-giving season to attract new customers and keep them coming back throughout the year. From browsing to buying, the Internet will play a larger role than ever in holiday shopping this year according to a new survey conducted for the National Retail Federation by BIGresearch.

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Digital River Marketing VP on E-Commerce Lessons Learned

Wednesday, December 6th, 2006
With the holidays approaching, many traditional and e-only marketers hope that the Web tools and designs they developed during 2006 ring in record sales over the Internet. To summarize what improvements online sellers made over the past 12 months, the E-Commerce Times talked to Jim Wehmann, vice president of global marketing for Minneapolis-based Digital River. Digital River helps companies of all sizes create marketing strategies that drive Web traffic and increase average e-commerce order values and sales-close rates.

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Sterling Commerce to Acquire E-Commerce Firm Comergent

Monday, November 27th, 2006
Sterling Commerce, an AT&T subsidiary, last week acquired e-commerce platform provider Comergent for US$155 million in cash -- further evidence of the rapid development and consolidation taking place in the B2C and B2B market sectors. The merger offers AT&T an opportunity to cross-sell the end-to-end order fulfillment solution with its hosted service. Given the two companies' respective successes, the acquisition has taken some industry observers by surprise.

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Shopster CEO Explains Why Timing Is Everything in E-Commerce

Wednesday, November 22nd, 2006
In the retail world, Black Friday has long been a red-letter day on the calendar. The Friday after Thanksgiving, while not always the busiest shopping day of the year, is notable for kicking off the mad-dash toward the finish line of the holiday season. In the world of e-commerce, Cyber Monday has quickly become its own virtual landmark. The Monday following Thanksgiving is known as the day when millions of shoppers return to the workplace after the holiday and starting their online shopping.

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Why E-Business Is Now Everyone’s Business

Wednesday, November 15th, 2006
The Internet has completely reshaped customer relationships. The transformation began with the dot-com boom, which spawned a new type of company whose entire business model was predicated on Web acceptance and usage. These companies -- Yahoo, Amazon, eBay and Google -- took advantage of the Web in all aspects of their business. Soon, traditional "brick-and-mortar" enterprises realized that to survive, they too had to satisfy customer expectations to procure goods and services over the Internet.

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