Archive for the 'Customer Relationship Management' Category

The Benefits of the Software-as-a-Service Model

Tuesday, November 21st, 2006
When the Internet burst upon the scene in the early 1990s, the concept of software as a service seemed an idea whose time had come. It got hyped along with everything else about the Internet and reached a massive peak of inflated expectations in early 2000, as venture capitalists funded dozens of nearly identical companies that provided various SaaS solutions. That funding dried up in mid-2000, when the cracks in the SaaS model began to appear. However, the strong did survive.


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