Was anybody out there checking out jobs with the U.S. post office in 2005? Do you remember when you called that 800 number to get details? Sure you do. Do you remember how the voice on the other end of the line helping you had this soft British accent with a slight African lilt? Do you know why? Because you were routed to a call center in Kenya. So maybe you weren't looking for a job, but you had just bought a new computer. When you turned it on, you clicked the icon for one of America's biggest Internet service providers to get broadband access.
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