I read a post by Dr Catriona Wallace speaking of her experience when she visited a call center in Changi Women’s Prison, Singapore. Having to learn of a nation called Bhutan was something to rejoice about; realizing that we expanded to other countries, but this is a first for me. It was to much my surprise that there was even one that existed.
I admit that negativity set in as soon as I finished reading. This explains the questions that lingered in my thoughts. How is it being managed? What are the precautions? What calls are they handling? What type of recruitment or assessment does each candidate go through? Are they being monitored like any other center? How are they being trained?
This entry was posted
on Saturday, December 30th, 2006 at 4:26 pm and is filed under Call Center, Outsourcing, Call Center Industry, Call Center Jobs.
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